Aramex was able to serve customers better by handling phone inquiries on a large scale, scheduling deliveries, and shipping items faster. Almost 41% of shipment inquiries are processed by WhatsApp.
The online marketplace and classifieds establish a reliable communication system with its customers via WhatsApp, increasing its customer satisfaction score by 82%.
When this telecom operator and communications company introduced a WhatsApp-powered virtual assistant, Up to 80% of customers, chose to resolve their queries via WhatsApp
SAIB, was the first bank in the country to integrate WhatsApp into its customer service offerings. by helping Customers where they can initiate a chat directly with bank employees.
Yes. To use Twerlo Connect one does not necessarily need to be ‘Green Tick’ verified.
No, WhatsApp does NOT allow free public access to WhatsApp API
No, verification is mandatory inorder to start using the Twerlo Connect platform.
In case you have a verified Business Manager Account you can share the details with your Account Manager and he will assist you.
No, WhatsApp does not ‘sell’ the ‘Green Tick’, nor does it have application fees for it. WhatsApp has certain criteria that needs to be fulfilled in order to qualify for the ‘Green Tick’
The ‘Green Tick’ is subject to WhatApp review, based on our experience so far WhatsApp gives verified badge only for Fortune 500 and very few selected businesses who have high brand value in the public market.